F&I UNIVERSITY

THE DIFFERENCE

The Automotive Training Academy by Assurant provides industry-leading F&I curriculum and online continuing education for today’s business manager. Industry experts offer career-building techniques rather than “job training” that provides dealership with increased opportunities and revenue. The Automotive Training Academy's innovative F&I training maximizes dealership profits and penetration levels through:

  • Five days of intensive, professional training
  • ACE F&I compliance certification
  • Online continuing education
  • Monthly interactive webcasts
  • Customized in-dealership development
  • Monthly accountability through performance tracking

ACE logo

The only F&I school offering ACE compliance certification in an instructor-led format.

UPCOMING DATES

F&I Professionals Course
September 12 - 16 The Woodlands, TX * FULL *
September 19 - 23 Chicago, IL Register Now
October 10 - 14 The Woodlands, TX Register Now
October 17 - 21 Chicago, IL Register Now
November 07 - 11 The Woodlands, TX Register Now
November 14 - 18 Chicago, IL Register Now
December 05 - 09 The Woodlands, TX Register Now
December 12 - 16 Chicago, IL Register Now
F&I Masters Course
October 04 - 06 The Woodlands, TX
Contact Information
Automotive Training Academy by Assurant
Texas
1790 Hughes Landing Blvd., Suite 700
The Woodlands, TX 77380
Illinois
175 W. Jackson Blvd., 8th Fl.
Chicago, IL 60604
1-800-967-3633 | ATA@Assurant.com

F&I Professionals Course

What is this course?
This five-day course is taught at the Automotive Training Academy’s state-of-the-art training facility in The Woodlands, TX and Chicago, IL.

Who should take this course?
Business managers of all skill levels should attend this course.

Why should I take this course?
The interactive nature of this course delivers a "turn-key" business manager who can communicate an exceptionally profitable and compliant F&I presentation.

What will I gain?
Attendees will develop the skills and knowledge to:
  • Work with traditional, hybrid, and mobile F&I processes
  • Increase gross profit
  • Create need and build value in products
  • Structure deals correctly to secure funding
  • Follow a compliant pattern of practice
  • Respond effectively to customer objections
  • Create and properly disclose a customer option plan
  • Read verbal and nonverbal communication
  • Use highly effective wording
Prerequisites:
Online class pre-work
Business Manager Information Worksheet



 

F&I Masters Course

What is this course?
The f&I Masters course is a three-day interactive course that brings the business office to the Internet Customer and demonstrates how to work with today’s Internet based customer. In addition, a heavy focus is placed on responding to customer payment and product objections.

Who should take this course?
Any Business Manager, Internet personnel or Hybrid salesperson, regardless of experience level should attend this course.

Why should I take this course?
Today’s business manager is facing a different type of customer and the Advanced F&I Workshop will polish the skills needed for this savvy customer.

What will I gain?
Attendees will develop the skills and knowledge to:
  • Maximize opportunities with the no-visiVoff-site customer
  • Hands-on video meeting presentation experience
  • Advanced table menu usage
  • Updated process that today's consumer demands
  • Intense focus on objection handling
  • Improved situational awareness
Prerequisites:
Attendees must have successfully completed the F&I Professionals Course.



F&I : FREQUENTLY ASKED QUESTIONS

How do I sign up for a course?

The Automotive Training Academy offers convenient [online registration].

Where are the courses held?

Training courses are held at the Automotive Training Academy, located in The Woodlands, Texas and Chicago, Illinois. Occasionally, courses are held at pre-designated locations such as community colleges, hotel conference centers, or at state dealer association training facilities. To verify the location of your course, contact your local Dealership Development Manager or the Automotive Training Academy at 800.967.3633.

How do I pay for tuition?

Tuition can be paid by credit card through the online registration site or via a company check.
Checks should be made payable to:
American Financial & Automotive Services, Inc., an Assurant Company
Attn: Automotive Training Academy
1790 Hughes Landing Boulevard, Suite 700
The Woodlands, Texas 77380

Is there a dress code?

Attire is business professional for both men and women.

Where do I obtain a registration packet after registering?

Course registration packet will be sent to the e-mail address provided on the registration form.

Are my hotel and travel arrangements included in the cost of tuition?

No, tuition does not include lodging or travel arrangements. Each dealership is responsible for any necessary arrangements. For courses held at the corporate training facility in The Woodlands, Texas or Chicago, Illinois, a room block with a corporate discounted rate is available. For more information on how to reserve your room, contact your local Dealership Development Manager or call the Automotive Training Academy at 800.967.3633. A credit card is mandatory to guarantee your reservation.

What should I do if an emergency arises and I am unable to attend class?

Contact the Automotive Training Academy at 800.967.3633 no less than three (3) business days prior to the first day of training. Cancellation of lodging and travel arrangements are the responsibility of the student.

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