Professionals Course

American Financial’s F&I University provides an industry-leading F&I curriculum and online continuing education for today’s business manager.

Masters Course

Accelerated Training for Experienced F&I Professionals.

Today’s customers are finding innovative ways to purchase vehicles. Whether they are in the dealership or out of state, business managers need advanced knowledge on how to handle these unique situations. The F&I Masters Course will take the experienced business manager to the next level by providing cutting-edge presentation techniques, increased objection handling strategies, and training on how to deal with no-visit customers.

Training at Every Level

Professionals

Work with traditional, hybrid, and mobile F&I processes

Create need and build value in products

Structure deals correctly to secure funding

Follow a compliant pattern of practice

Respond effectively to customer objections

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Masters

Working with the no-visit/off-site customer

Intense focus on new objection handling techniques

Effective tablet menu presentation

Advanced situational awareness techniques

Tips to master conversions

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F&I Professionals Course

A five-day course taught at the Automotive Training Academy’s state-of-the-art training facility in The Woodlands, Texas.

What will I learn?

Attendees will develop the skills and knowledge to:

  • Work with traditional, hybrid, and mobile F&I processes
  • Increase gross profit
  • Create need and build value in products
  • Structure deals correctly to secure funding
  • Follow a compliant pattern of practice
  • Respond effectively to customer objections
  • Create and properly disclose a customer option plan
  • Read verbal and nonverbal communication
  • Use highly effective wording
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Designed for:

Current F&I Professionals and new managers transitioning from sales.

Prerequisites:

None

F&I Masters Course

A three-day course taught at the Automotive Training Academy’s state-of-the-art training facility in The Woodlands, Texas.

What will I learn?

Attendees will develop the skills and knowledge to:

  • Maximize opportunities with the no-visit/off-site customer
  • Hands-on video meeting presentation experience
  • Advanced tablet menu usage
  • Updated process that the modern customer demands
  • Improved situational awareness
  • Enhanced objection handling techniques
  • Master customer conversions
Designed for:

Experienced F&I Professionals who are looking to expand their knowledge of today’s customers and new F&I trends.

Prerequisites:

Attendees must have successfully completed the five-day F&I Professionals Course in The Woodlands, Texas.

Discover the FIU Difference

American Financial’s F&I University is considered by many to be the foremost authority in F&I training and development. Industry experts with real-world experience provide cutting-edge F&I curriculum and online continuing education that is proven to maximize production and profits in the business office. Automotive professionals gain career-building techniques that deliver a profitable and compliant F&I presentation with any customer. F&I University’s innovative approach to F&I training ensures that your dealership will be prepared for not only the technology of tomorrow but also the customer.

Award-winning Training

American Financial’s F&I University is the proud multi-year recipient of numerous Dealers’ Choice Awards in F&I training. In addition, F&I University professionals are routinely requested to present at 20 Group meetings, dealer associations events, and national and state conventions.

Forward Thinking Interactive Learning

F&I University continuously reviews and updates their curriculum to meet the ever changing needs of F&I professionals. Each course features a hands-on teaching philosophy and the latest trends in technology to prepare professionals for the demands of today’s customers.

Compliant Practices

F&I University strictly adheres to the rules and regulations for F&I practices. All curriculum presented by F&I University is thoroughly reviewed and approved by the leading automotive legal firm of Hudson Cook, LLP. To further maintain compliant F&I practices, F&I University is the only training center that offers the ACE Compliance Certification in an instructor-led format.

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F&I Professionals Course
The Woodlands, TX
$1,595.00

Current American Financial Clients

Please contact your Dealership Development Manager to complete your course registration.

New American Financial Clients

Please e-mail FIU@AFASinc.com or call 800.867.3633 to complete your course registration.